Refund Policy
Farmacykart, we strive to provide our customers with quality products and a smooth shopping experience. However, in certain genuine cases, refunds may be issued under specific conditions as outlined below.
When Are Refunds Applicable?
Refunds are processed only under the following circumstances:
If you received the wrong product
If the product was damaged during delivery
If you received an expired or near-expiry product
If an order was cancelled by us due to prescription, stock, or legal reasons
If payment was made but the order could not be fulfilled
How to Request a Refund
To request a refund:
Email us at info.farmacykart@gmail.com within 48 hours of delivery or order issue.
Mention your Order ID and reason for refund.
Attach photo proof (if applicable) to help us verify the issue.
Our team will assess your request and respond within 1–2 business days.
Refund Method & Timeline
Refunds will be processed to the original payment method used at the time of purchase.
For Cash on Delivery (COD) orders, refunds will be made via bank transfer. You will be asked to provide your account details.
Refunds are typically processed within 5–7 working days after approval.
Important Notes
Refunds are subject to verification and approval by our team.
Shipping charges (if any) may not be refundable unless the issue is due to our error.
We reserve the right to deny refund requests that do not comply with this policy.
Contact for Refund Queries
For any refund-related assistance:
📧 Email: info.farmacykart@gmail.com
📱 Phone: +91 92118 05866
Farmacykart – Affordable Medicines, Trusted Service.